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ZigChat Premium Plans

Simple plans. Simple prices. Only pay for what you really need. All plans come with award-winning

24/7 customer support. Change or cancel your plan at any time.

Starter

Advance

Premium

Enterprise

INR 1599/month

INR 4999/month

INR 7999/month

INR 12,999/month

Marketing, Authentication and Utility sessions offered

0

1000

2000

4500

Service sessions offered

0

1500

3000

6000

Session Included (webchat)

5000

20000

40000

70000

Additional Per Session Exchange Cost(webchat)

 0.3

 0.3

 0.3

 0.3

Utility Conversations (India)

0.35

0.35

0.35

0.35

Marketing Conversation (India)

0.77

0.77

0.77

0.77

Authentication Conversations (India)

0.35

0.35

0.35

0.35

Service Conversations (India)

0.33

0.33

0.33

0.33

Multilingual
2 Lan
2 Lan
3 Lan
4 Lan
Lead Inflow_CRM

No

Yes

Yes

Yes

API/Webhook Integrations -CMS(Shopify, Woocommerce) -CRM(Zoho) -Payment Gateway(razorpay,payu) -Logistic(shiprocket,pickrr)

No

Yes

Yes

Yes

API Integrations via TPS
Usecases offered (Workflows)

2

5

8

12

Avatar

Custom

Logo Removal
Custom Website Integration

No

No

No

Yes

Data Retention

3 Months

6 Months

12 Months

12 Months

Live chat Agent Login

0

3

5

7

Omnichannel

Website

Whatsapp ; Website; Insta; Facebook; SMS

All

All

Customer Support
Basic Support with 5 days SLA
Basic Support with 3 days SLA
Basic Support with 2 days SLA
Basic Support with 2 days SLA
Support Channels
Ticketing Portal
Ticketing portal ; E-mail
Ticketing portal ; E-mail ; WA

All

Green Tick Application
Yes

Yes

Yes

Yes

Campaign Manager
Yes
Yes
Yes
Yes
Product Catalog

No

No

Yes

Yes

Analytical Dashboard

Basic

Standard

Advanced

Custom Reports

Personal Onboarding

No

No

Yes

Yes

Dedicated account Manager

No

No

Yes

Yes

Training Assistance

2

5

7

Unlimited

WhatsApp Business API(One Time Integration Charges)

0

Free

Free

Free

Max Message Limit Exchange Per Month
500000
1000000
2000000

Custom

Starter

Marketing, Authentication and Utility sessions offered

0

User Initiated sessions offered

0

Session Included (webchat)

500

Business Initiated Templates

INR 0.52

User Initiated Template

INR 0.40

Multilingual

1 Lan

Usecases offered

2

Analytics

Basic

Data Retention

6 Months

Omnichannel

Whatsapp ; Website

E-mail & Chat Support

Basic Support via E-mail

Green Tick Application

Yes

Campaign Manager

Yes

WhatsApp Business API (one time integration charges)

Rs. 3000

Advance

Business Initiated sessions offered

1000

User Initiated sessions offered

1500

Session Included (webchat)

Upto 2000

Business Initiated Templates

INR 0.52

User Initiated Template

INR 0.40

Multilingual

1 Lan

Lead Inflow_CRM

Yes

API/Webhook Integrations

Yes

Usecases offered

5

Analytics

Basic

Data Retention

6 Months

Omnichannel

Whatsapp ; Website

E-mail & Chat Support

Basic Support via E-mail

Green Tick Application

Yes

Campaign Manager

Yes

WhatsApp Business API (one time integration charges)

Rs. 3000

CMS Integration (Store Integration - Shopify, WooCommerce etc.)

Yes

Agent Login

3

Premium

Business Initiated sessions offered

2000

User Initiated sessions offered

3000

Session Included (webchat)

Upto 4000

Business Initiated Templates

INR 0.52

User Initiated Template

INR 0.40

Multilingual

2 Lan

Lead Inflow_CRM

Yes

API/Webhook Integrations

Yes

Usecases offered

8

Payment Gateway Integration

Yes

Analytics

Basic

CRM Integration

Yes

CMS Integration (Store Integration - Shopify, WooCommerce etc.)

Yes

Data Retention

12 Months

Omnichannel

Whatsapp ; Website

Agent Login

5

E-mail & Chat Support

24*5

Green Tick Application

Yes

Campaign Manager

Yes

Catalogue Manager

Yes

WhatsApp Business API (one time integration charges)

Free

Enterprise

Business Initiated sessions offered

4000

User Initiated sessions offered

6000

Session Included (webchat)

Upto 7000

Business Initiated Templates

INR 0.52

User Initiated Template

INR 0.40

Multilingual

4 Lan

User Initiated sessions offered

0

Session Included (webchat)

500

Business Initiated Templates

INR 0.52

User Initiated Template

INR 0.40

Multilingual

1 Lan

Lead Inflow_CRM

Yes

API/Webhook Integrations

Yes

Usecases offered

12

Avatar

Custom

Payment Gateway Integration

Yes

Analytics

Custom

Custom Website Integration

Yes

CRM Integration

Yes

CMS Integration (Store Integration - Shopify, WooCommerce etc.)

Yes

Green Tick Application

Yes

Green Tick Application

Yes

Data Retention

12 Months

Agent Login

7

Onmichannel

Whatsapp ; Website ; Insta ; Facebook

E-mail & Chat Support

24*7

Catalogue Manager

Yes

WhatsApp Business API (one time integration charges)

Free

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